Senior Events Coordinator

We are looking for a dynamic and detail-driven Senior Event Coordinator to join our Venues Events & Programming Team, supporting a cluster of premium venues. This role bridges creative planning, operational delivery, and commercial excellence. You will be responsible for converting leads into successful events, supporting post-event client retention, and providing end-to-end support under the guidance of the Senior Events Programming Manager.

Key Responsibilities:

Sales & Business Development – Proactive & Reactive Events Sales

• Actively manage all event inquiries and logs into the Venues Diaries

• Cluster Venues Diary Management

• Convert leads into confirmed bookings through persuasive sales techniques and tailored proposals.

• Conduct site visits and client consultations to showcase venues offerings.

• Maintain and grow client databases by building strong relationships with corporate, private, and agency clients.

• Identify upselling opportunities across services (F&B, tech, add-ons, etc.).

• Meet or exceed monthly and quarterly sales targets.

Client Account Management

• Establish and maintain long-term client relationships through post-event follow-up and feedback collection.

• Open and maintain client accounts in the CRM system for long-term engagement and marketing touch-points.

• Support repeat business through consistent service and communication.

Collaboration & Support

• Provide direct support to the Senior Events Programming Manager in strategy rollouts, project execution, and programming initiatives.

• Contribute ideas to venue programming calendars, activations, and seasonal campaigns.

• Prepare reports, sales forecasts, and performance updates as required.

Administrative & Operational Duties

• Maintain CRM data entry accuracy (OPERA or similar systems).

• Assist in creating event decks, floor plans, and sales materials.

• Participate in training, team meetings, and cross-functional briefings.

Knowledge & Experience

• Minimum 3–5 years of experience in event coordination or venue sales, preferably in a luxury or high-volume environment.

• Strong understanding of event logistics, sales funnels, and client service excellence.

• Proficiency in CRM/event sales platforms (Opera S&C, Delphi, or similar).